MERTHAVIO Money Back Guarantee

At MERTHAVIO, customer satisfaction is our top priority. We stand firmly behind the quality of our products and services. If you are not completely satisfied with your purchase, our detailed Money Back Guarantee policy provides assurance and peace of mind.

Eligibility for Refund

• The product must be returned within 30 days of the purchase date.
• All items must be in their original condition, unused, and with original packaging.
• A valid proof of purchase from MERTHAVIO is required.

Non-Refundable Items

Certain items are excluded from eligibility for a refund:

• Gift cards and promotional items.
• Final sale items or discontinued products.

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Await authorization and further instructions from our team.
3. Ship the product to the address provided by our customer service team. The return shipping cost is non-refundable.
4. Upon receiving and inspecting the item, a full refund will be processed to your original payment method within 7-10 business days.

Further Assistance

For any questions or concerns regarding our Money Back Guarantee policy, please do not hesitate to contact our support team at +1 (123) 456-7890 or via email at [email protected].

Thank you for choosing MERTHAVIO. We value your business and are committed to providing superior service and support.